Frequently Asked Questions
We have listed several frequently asked questions, simply click on the question for the answer. If your question is not listed please do not hesitate to get in touch with us.
When should I pay for the event?Payment must be made within 14 days of receipt of invoice. Delegates who have
not paid will not be admitted to the event.
How should I pay for the event? Payment details can be found on each specific event page, alternatively credit
card payments can be made via our secure server. Please note we do not currently
have the facilities to process American Express or Diners Club cards.
How many delegates will be at the event?Delegate numbers vary from event to event. Please check at the registration
desk if you would like assistance in facilitating meetings with anyone present.
At each event a delegate list will be available to view for the purpose of assisting
the networking process.
How do I get to the venue?The full venue details are located on each specific event page. All venues are
usually located close to public transport and car parking is usually available
through the venue at a flat rate.
When will I receive my early bird gift?If your registration qualifies for an early bird gift, please collect your gift at the registration desk on the morning of the event. Please note conditions apply to early bird gifts and discounts.
When will I receive my delegate pack? Your CD Rom and/or document packs will be distributed at registration on the first morning of the event.
What should I wear? The dress code for the event is business casual. The speakers usually come in
business attire.
Do all the speakers present live in person?Yes, Global Leaders presents all speakers live and in person.
Are there Q&A opportunities for Delegates?At all Global Leaders events delegates will have the opportunity to direct question
to the speaker(s), either during the course of the event, in writing, or via
a moderator. The procedure for asking questions will be explained during the
event opening remarks.
Is there an opportunity to network with other delegate?During coffee and lunch breaks there is ample opportunity to meet your fellow
delegates. Global Leaders helps to facilitate networking by providing delegate
badges showing name and organization, and by providing a delegate list sorted
by name and organization on the day event.
Are meals included? Yes, all refreshments and event lunches are included in your delegate price.
On some occasions Cocktail Receptions will also be included.
Do you cater for special dietary requirements and other special needs?If you have any special requirements that we may be able to address to make
your experience more enjoyable please let us know upon registration. This includes
special dietary requirements, access and assistance for disabled. Please note
a vegetarian option will be available during all breaks.
What about accommodation?Hotel accommodation and travel are not included in the delegate registration
fee. Generally delegates can take advantage of a pre-arranged corporate hotel
room rates. Reservations and inquiries must be directed to the specific venue’s
reservations department.
What happens if I have to cancel?As soon as possible call your regional customer service team then confirm the
cancellation in writing (letter, fax or email). A full prompt refund will be
processed less 10% administration charges will be processed if cancellation
is received more than 14 days from the event. Within 14 days of the event no
refunds will be made.
Can I send a substitute instead of canceling?A substitute delegate is always welcome at no extra charge, please communicate
the delegate change via telephone as soon as possible and confirm in writing
(letter, fax, or email).
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